Landis+Gyr Gridstream Solutions

landisgyr.com · Chamoson, Switzerland

Landis+Gyr Gridstream Solutions is a business unit of Landis+Gyr that provides advanced metering infrastructure, grid edge intelligence, and smart grid networking solutions for electric, gas, and water utilities. It offers hardware, communications networks, and software platforms that enable utilities to measure consumption, manage distributed energy resources, and optimize grid operations. The business generates revenue through the sale of devices, licensed software, and long-term service and support contracts to utility and energy providers worldwide.

  • IoT & Edge Platforms
  • Energy & Utilities Operations Software
  • Asset Performance Management
Revenue
$1.8B
Employees
7,000
Founded
1896
Headquarters
Chamoson, Switzerland

What 12 Arbolus experts think of Landis+Gyr Gridstream Solutions

NPS scores are uniformly high—100% of responses between 8 and 10. 57% of Users report adoption exceeding a year, with strong stickiness. Renewal intent is split: 50% of those with intent specified are not sure or have renewal risk, specifically among high spenders in Influencer roles. No clear indications of imminent churn; however, retention risk among the highest spenders is an emerging theme. High NPS is sustained by long implementation periods and broad organizational adoption. Overall Customer Sentiment: Positive

Who reviewed Landis+Gyr Gridstream Solutions

Total customers 12 11 current · 1 former
Reviews growth +12 in six months
Seniority of respondents
  • C-Suite 67% (8)
  • Director 25% (3)
  • Manager 8% (1)
Executive C-Suite NPS 8 Undecided
Engineering Engineer Director NPS 9
Generalist Generalist C-Suite NPS 9 Will renew

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Sentiment

33 Net Promoter Score, from 12 scored reviews
  • Promoters 6
  • Passives 4
  • Detractors 2

Cumulative NPS by month

-1 over 4 months
  • May 9
  • Aug 9
  • Sep 9
  • Oct 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 33 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 20%
  • Will renew 1
  • Undecided 4
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 25% 4 answers
  • Director 0% 1 answer
  • 9/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

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