LLAMASOFT
LLamasoft (now part of Coupa Software) provides AI-powered supply chain design and decision analytics software that helps enterprises model, optimize, and simulate their end-to-end supply chains to reduce cost, improve service levels, and manage risk. Its platform is used by manufacturers, retailers, logistics providers, and other large organizations to support network design, inventory optimization, transportation planning, and strategic scenario analysis, sold primarily via software licenses and related services. The company also offers consulting, implementation, and training services around its supply chain analytics tools.
- Business Intelligence & Dashboards
- IT Consulting & Implementation
- Revenue
- $120.0M
- Employees
- 500
- Founded
- 1998
- Headquarters
- Ann Arbor, United States of America
What 8 Arbolus experts think of LLAMASOFT
NPS scores range from 5 to 10 with three respondents scoring 9 or 10, all from high-spend/high-implementation-stage environments. Renewal intent is highest among $750K+ spenders who are in the mature adoption phase. Stickiness is strong for customers with more than one year of use. Lower NPS and offboarding are associated with mid-level spend and earlier implementation stages. Overall Customer Sentiment: Positive
Who reviewed LLAMASOFT
- C-Suite 62% (5)
- Director 38% (3)
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Sentiment
37 Net Promoter Score, from 8 scored reviews- Promoters 5
- Passives 1
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Jan 8
- May 9
- Jun 9
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 26 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 2 answers
- 50% 2 answers
- 9/10 Average score from customers who will renew
- 5/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
Top alternatives
Most weighed by LLAMASOFT customers
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