LOOPIO
Loopio provides a cloud-based RFP response and proposal management platform that helps enterprises and mid-market organizations centralize content, collaborate on questionnaires, and automate responses to RFPs, RFIs, and security questionnaires. The company serves sales, proposal, and security teams across industries, generating revenue through subscription-based SaaS licenses and related services.
- Sales Enablement & Training
- Knowledge Management & Collaboration
- Workflow Automation
- Revenue
- $45.0M
- Employees
- 350
- Founded
- 2014
- Headquarters
- Toronto, Canada
What 12 Arbolus experts think of LOOPIO
NPS scores cluster between 7 and 9, with one detractor at 2. 70% of respondents are promoters or passives (NPS 7+). Renewal intent data is mixed: some high-spend accounts are unsure or declining, especially in pilot and offboarding phases. Stickiness is high, with most customers in the more than 1 year stage, but churn risk exists among a minority. Main themes are strong adoption and value, offset by renewal uncertainty in certain segments.Overall Customer Sentiment: Positive
Who reviewed LOOPIO
- C-Suite 67% (8)
- Director 25% (3)
- Manager 8% (1)
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Sentiment
8 Net Promoter Score, from 12 scored reviews- Promoters 2
- Passives 9
- Detractors 1
Cumulative NPS by month
+0 over 6 months- Feb 7
- Mar 8
- Apr 8
- May 7
- Jul 7
- Sep 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 14 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 20%Plan to renew, by seniority
- 0% 3 answers
- 0% 1 answer
- 100% 1 answer
- 7/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
Top alternatives
Most weighed by LOOPIO customers
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