LSG Sky Chefs
LSG Sky Chefs, part of the LSG Group, is a global provider of airline catering and onboard services, supplying meals, snacks, and related logistics to passenger and cargo airlines as well as some rail and retail customers. The company designs, produces, and delivers food and beverage offerings and ancillary services under contract, operating large-scale kitchen and logistics facilities near airports worldwide. Its revenue comes primarily from long-term service agreements with carriers and transportation operators.
- Revenue
- $2.5B
- Employees
- 20,000
- Founded
- 1995
- Headquarters
- Frankfurt am Main, Germany
What 12 Arbolus experts think of LSG Sky Chefs
NPS scores across all experts range from 7 to 10, indicating a generally favorable sentiment among the pool. Renewal intent is strong, with 80% expressing a clear willingness to renew and only a minority unsure. Stickiness is high, as over 90% report using the product for more than one year. Key themes include sustained satisfaction, resilience in long-term relationships, and a tendency towards continued partnership, though isolated uncertainty among high spenders signals areas to monitor.Overall Customer Sentiment: Positive
Who reviewed LSG Sky Chefs
- C-Suite 67% (8)
- Director 17% (2)
- Manager 17% (2)
Employer names and spend open once the report publishes.
Tell us when the LSG Sky Chefs report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
25 Net Promoter Score, from 12 scored reviews- Promoters 3
- Passives 9
- Detractors 0
Cumulative NPS by month
+0 over 6 months- Oct 8
- Nov 8
- Dec 8
- Feb 8
- May 8
- Aug 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 22 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 64%Plan to renew, by seniority
- 86% 7 answers
- 50% 2 answers
- 0% 2 answers
- 7.7/10 Average score from customers who will renew
- 7.8/10 Average score from undecided customers
Top alternatives
Most weighed by LSG Sky Chefs customers
More in Consulting & Professional Services and Supply Chain & Logistics
Other companies in both categories with a customer report.
For people who use LSG Sky Chefs
Do you use LSG Sky Chefs at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 12 customers of LSG Sky Chefs have already contributed
Takes a few minutes. Your identity stays anonymous.