McKesson
McKesson Corporation is a global healthcare services and medical distribution company that provides pharmaceuticals, medical-surgical supplies, and healthcare technology solutions to pharmacies, hospitals, health systems, and other care providers. It generates revenue primarily through the wholesale distribution of drugs and medical products, as well as through technology and services that support supply chain, pharmacy management, and clinical operations.
- IT Consulting & Implementation
- Revenue
- $280.0B
- Employees
- 51,000
- Founded
- 1833
- Headquarters
- Irvington, United States of America
What 31 Arbolus experts think of McKesson
NPS distribution is notably skewed positive, with 8 out of 22 customers scoring 9–10 and several more in the 8 range. Only two low scores (3, 4) are noted. Renewal intent is overwhelmingly affirmative where stated, with only a small number reporting 'Not Sure' or 'No'. Over 90% of implementations exceed one year, evidencing strong stickiness. Overall themes include satisfaction with reliability, long-standing adoption, and high propensity to renew.Overall Customer Sentiment: Positive
Who reviewed McKesson
- C-Suite 59% (18)
- Director 28% (9)
- Manager 14% (4)
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Sentiment
32 Net Promoter Score, from 31 scored reviews- Promoters 15
- Passives 11
- Detractors 5
Cumulative NPS by month
+0 over 6 months- Mar 8
- Apr 8
- Jun 8
- Jul 8
- Sep 8
- Oct 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 32 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 63%Plan to renew, by seniority
- 58% 12 answers
- 71% 7 answers
- 8.8/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
- 4/10 Average score from customers not renewing
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