Luxoft
Luxoft is a global IT services and consulting company that provides custom software development, engineering, and digital transformation services to enterprises in industries such as automotive, financial services, and healthcare. It helps clients design, build, and maintain complex technology platforms, embedded systems, and data-driven applications, generating revenue through project-based engagements, managed services, and long-term outsourcing contracts. Luxoft also offers specialized domain expertise in areas like automotive software, banking platforms, and cloud and data engineering.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Cybersecurity Services
- Revenue
- $1.2B
- Employees
- 18,000
- Founded
- 2000
- Headquarters
- Zug, Switzerland
What 42 Arbolus experts think of Luxoft
NPS scores are concentrated in the 7-10 range, with only a single detractor. 44% of experts provide a score of 9 or 10, with positive sentiment most prevalent among high-spending enterprise clients. 61% report confirmed renewal intent, especially among financial and automotive organizations at advanced implementation stages. 89% have ongoing, post-implementation engagements, indicating strong stickiness. The data highlights reliable delivery and customer satisfaction as key drivers of positive sentiment.Overall Customer Sentiment: Positive
Who reviewed Luxoft
- C-Suite 76% (32)
- Director 17% (7)
- Manager 7% (3)
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Sentiment
30 Net Promoter Score, from 42 scored reviews- Promoters 17
- Passives 21
- Detractors 4
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 27 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 70%Plan to renew, by seniority
- 68% 19 answers
- 100% 3 answers
- 0% 1 answer
- 7.9/10 Average score from customers who will renew
- 7.9/10 Average score from undecided customers
Top alternatives
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