Manheim
Manheim is a wholesale vehicle remarketing company that operates physical and digital auto auctions, inspection services, reconditioning, and related logistics for automotive dealers, commercial fleets, and financial institutions. It provides a marketplace and technology solutions that help clients buy, sell, and manage used vehicles more efficiently. Manheim generates revenue through auction fees, ancillary vehicle services, and subscription and transaction-based digital marketplace offerings.
- Revenue
- $3.2B
- Employees
- 17,000
- Founded
- 1945
- Headquarters
- Atlanta, United States of America
What 8 Arbolus experts think of Manheim
NPS scores range from 5 to 10, with a weighted average favoring the 8–10 range and two perfect scores. 100% of respondents disclosing renewal intent indicated a desire to renew. 87.5% of experts are at more than one year of implementation, signaling high stickiness and sustained product use. Patterns point to high satisfaction, especially among larger spenders and established customers.Overall Customer Sentiment: Positive
Who reviewed Manheim
- C-Suite 50% (4)
- Director 38% (3)
- Manager 12% (1)
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Sentiment
25 Net Promoter Score, from 8 scored reviews- Promoters 3
- Passives 4
- Detractors 1
Cumulative NPS by month
-1 over 6 months- Oct 9
- Nov 9
- Mar 9
- Apr 9
- Jul 9
- Aug 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 25 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 2 answers
- 100% 3 answers
- 8.6/10 Average score from customers who will renew
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