Market Basket Supermarket
Amazon is a global e-commerce and cloud computing company that operates online marketplaces for consumers and businesses, provides logistics and fulfillment services, and sells its own branded devices and digital content. It also offers Amazon Web Services (AWS), a leading cloud infrastructure and platform services business used by enterprises, startups, and public sector organizations worldwide. The company generates revenue through product sales, third-party seller services, subscriptions, advertising, and cloud services.
- E-commerce Platforms & Storefronts
- Cloud Infrastructure & Hosting
- Data Warehousing & Lakes
- Revenue
- $575.0B
- Employees
- 1,600,000
- Founded
- 1994
- Headquarters
- Seattle, United States of America
What 27 Arbolus experts think of Market Basket Supermarket
NPS scores range from 5 to 10, with the majority scored at or above 7, indicating moderate to positive sentiment. Renewal intent is mixed: 50% express intent to renew, 25% are unsure, and 25% will not renew. Implementation stages are distributed across Pilot, LessThan1Year, and MoreThan1Year, with more mature accounts tending toward higher spend and NPS. The key theme is positive sentiment among high spenders and established adopters, with neutral to negative sentiment concentrated in pilot or short-tenure accounts.Overall Customer Sentiment: Positive
Who reviewed Market Basket Supermarket
- C-Suite 63% (17)
- Director 26% (7)
- Manager 11% (3)
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Sentiment
3 Net Promoter Score, from 27 scored reviews- Promoters 6
- Passives 16
- Detractors 5
Cumulative NPS by month
+0 over 3 months- Jun 7
- Sep 7
- Oct 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 28 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 88% 8 answers
- 67% 3 answers
- 0% 1 answer
- 8/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
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