MarketMan

marketman.com · New York City, United States of America

MarketMan provides a cloud-based back-office and inventory management platform for restaurants and foodservice operators, helping them manage purchasing, suppliers, food costs, and stock levels to improve margins and reduce waste. The software integrates with point-of-sale and accounting systems and is sold on a subscription basis to independent restaurants, chains, and hospitality groups.

  • Mid-Market & SMB ERP
  • Procurement & Sourcing
  • Business Intelligence & Dashboards
Revenue
$9.0M
Employees
70
Founded
2013
Headquarters
New York City, United States of America

What 6 Arbolus experts think of MarketMan

NPS scores are moderate, with 40% of scores at 8 and the remainder at 5-7. Only one respondent confirms positive renewal intent; no respondents indicate negative intent, but four do not specify intent. Stickiness is strongest among those with over a year of use (60% of respondents), with one respondent in the offboarding stage. Predominant themes in the quantitative data include steady, yet unexceptional, satisfaction and longevity among active users.Overall Customer Sentiment: Neutral

Who reviewed MarketMan

Total customers 6 6 current · 0 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 67% (4)
  • Director 17% (1)
  • Manager 17% (1)
Engineering Leader Manager NPS 7
Engineering Leader C-Suite NPS 8 Will renew
Operations Leader Director NPS 5

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Sentiment

-33 Net Promoter Score, from 6 scored reviews
  • Promoters 0
  • Passives 4
  • Detractors 2

Cumulative NPS by month

+0 over 5 months
  • Jan 7
  • Mar 8
  • Apr 6
  • May 7
  • Sep 7

Net Promoter Score across 1 reviews, accumulated up to each month. Category median -33 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 1
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • 8/10 Average score from customers who will renew

For people who use MarketMan

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