Mavenlink, LLC dba Kantata, Ltd.
Kantata (formerly Mavenlink) provides cloud-based professional services automation (PSA) and resource management software that helps professional services organizations plan projects, allocate and track resources, manage time and expenses, and analyze financial performance. Its platform integrates with CRM, ERP, and collaboration tools to give services teams real-time visibility into project delivery, utilization, and profitability. Kantata generates revenue through subscription licensing and related services for mid-market and enterprise clients, particularly in consulting, agencies, and other project-based businesses.
- Project & Work Management
- Business Intelligence & Dashboards
- IT Consulting & Implementation
- Revenue
- $120.0M
- Employees
- 650
- Founded
- 2008
- Headquarters
- Irvine, United States of America
What 25 Arbolus experts think of Mavenlink, LLC dba Kantata, Ltd.
NPS distribution skews toward the neutral-to-positive, with most scores between 5 and 9; only a small minority report very low (2) or very high (10) scores. Renewal intent is mixed: 40% of respondents signal clear renewal, 40% are unsure, and 20% indicate no intent to renew. Stickiness shows a majority of customers have used Kantata for more than a year, though several are in pilot phase. Key feedback themes include strong workflow alignment, ease of integration, but friction around support responsiveness and reporting capabilities.Overall Customer Sentiment: Neutral-to-Positive
Who reviewed Mavenlink, LLC dba Kantata, Ltd.
- C-Suite 80% (20)
- Director 16% (4)
- Manager 4% (1)
Employer names and spend open in the full report, along with the other 22 customers.
Everything 25 customers told us about Mavenlink, LLC dba Kantata, Ltd..
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
-8 Net Promoter Score, from 25 scored reviews- Promoters 8
- Passives 7
- Detractors 10
Cumulative NPS by month
+0 over 6 months- Mar 7
- May 7
- Jun 7
- Jul 7
- Aug 7
- Sep 7
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 17 across 3 companies.
Praised
- Workflow Integration
- Tailored for Professional Services
- Stable Budgeting
- Billing and Reporting Enhancement
Criticised
- Support Responsiveness
- Product Limitations
- Implementation Complexity
- Competitive Feature Parity
What customers say
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 14 answers
- 50% 4 answers
- 8.4/10 Average score from customers who will renew
- 5.8/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
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