metcloud
METCLOUD is a UK-based managed IT and cybersecurity services provider that delivers secure cloud hosting, network infrastructure, and security operations to mid-market and enterprise customers across regulated and security-sensitive industries. The company designs, implements, and manages cloud, connectivity, and security solutions, generating revenue through recurring managed service contracts and related consulting. Its offerings emphasize secure-by-design architectures, monitoring, and compliance support for customers’ hybrid and multi-cloud environments.
- Managed IT & Cloud Services
- Cybersecurity Services
- Cloud Infrastructure & Hosting
- Revenue
- $7.0M
- Employees
- 45
- Founded
- 2017
- Headquarters
- Birmingham, United Kingdom
What 11 Arbolus experts think of metcloud
The NPS scores show a moderate-to-high sentiment, with the majority of respondents giving scores between 7 and 9. Renewal intent is split, with some committed to continuation and others expressing uncertainty, especially those early in implementation or in pilot stages. Stickiness appears highest among users with deployments active for over one year, correlating with stronger NPS and spend levels. Key underlying themes suggest that satisfaction is highest among established users in finance and energy, while those in pilots or under one year report mixed or uncertain sentiment.Overall Customer Sentiment: Positive
Who reviewed metcloud
- C-Suite 100% (11)
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Sentiment
9 Net Promoter Score, from 11 scored reviews- Promoters 3
- Passives 6
- Detractors 2
Cumulative NPS by month
-1 over 6 months- May 8
- Jun 8
- Nov 8
- May 8
- Jul 8
- Aug 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 12 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 38%Plan to renew, by seniority
- 38% 8 answers
- 8.3/10 Average score from customers who will renew
- 7.4/10 Average score from undecided customers
Top alternatives
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