MILESTONE
Milestone is an outsourced accounting and HR services firm that provides bookkeeping, controller and CFO services, payroll, HR advisory, and related back-office support to small and mid-sized businesses. The company operates on a subscription and project-based services model, acting as an extension of clients’ finance and people operations teams. It serves startups, growth-stage companies, and other privately held businesses across the United States.
- Accounting & Bookkeeping Software
- Payroll
- IT Consulting & Implementation
- Revenue
- $6.0M
- Employees
- 45
- Founded
- 2019
- Headquarters
- Indianapolis, United States of America
What 5 Arbolus experts think of MILESTONE
NPS scores among Milestone customers are highly positive (three scores of 8+, two at 10), with one outlier at 0 (from a pilot stage user). Renewal intent is uniformly positive among long-term users; the only uncertainty arises from a single respondent. 80% of surveyed customers have mature, over-one-year implementations, corresponding with strong NPS and positive renewal outlooks. The dominant themes are satisfaction with platform stability and sustained use. Overall Customer Sentiment:Positive
Who reviewed MILESTONE
- C-Suite 80% (4)
- Director 20% (1)
Employer names and spend open once the report publishes.
Tell us when the MILESTONE report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
40 Net Promoter Score, from 5 scored reviews- Promoters 3
- Passives 1
- Detractors 1
Cumulative NPS by month
-3 over 4 months- Jun 10
- Jul 9
- Oct 9
- Feb 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 50 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 100% 3 answers
- 0% 1 answer
- 9/10 Average score from customers who will renew
- 10/10 Average score from undecided customers
Top alternatives
Most weighed by MILESTONE customers
More in Consulting & Professional Services and Financial Services & Payments
Other companies in both categories with a customer report.
For people who use MILESTONE
Do you use MILESTONE at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 5 customers of MILESTONE have already contributed
Takes a few minutes. Your identity stays anonymous.