Mobilexpense NV/SA

mobilexpense.com · Brussels, Belgium

Mobilexpense NV/SA provides cloud-based travel and expense management software that helps enterprises and public sector organizations automate employee expense reporting, enforce policy compliance, and integrate with ERP and payroll systems. Its platform supports multi-country operations with features such as mileage tracking, per diem management, and automated VAT reclaim, generating revenue through subscription and usage-based fees.

  • Expense Management
  • Spend Management
Revenue
$25.0M
Employees
200
Founded
2000
Headquarters
Brussels, Belgium

What 11 Arbolus experts think of Mobilexpense NV/SA

The overall NPS distribution is skewed positive, with 70% of responses at 8 or above, and no scores below 6. Renewal intent is strongly positive in 80% of cases, with very limited 'Not Sure' and no negative intent. Stickiness/implementation stage shows majority (over 70%) of customers with more than one year of active use, indicating entrenchment in key business functions. Quantitative data highlights long-term satisfaction, high multi-year adoption, and robust renewal confidence. Overall Customer Sentiment: Positive

Who reviewed Mobilexpense NV/SA

Total customers 11 9 current · 2 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 82% (9)
  • Director 9% (1)
  • Manager 9% (1)
Finance Manager C-Suite NPS 8 Will renew
Finance Executive C-Suite NPS 8 Undecided
Operations Manager Manager NPS 7 Will renew

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Sentiment

-9 Net Promoter Score, from 11 scored reviews
  • Promoters 1
  • Passives 8
  • Detractors 2

Cumulative NPS by month

-1 over 6 months
  • Aug 8
  • Jan 8
  • Mar 8
  • Feb 8
  • Mar 8
  • Jul 7

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 22 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 67%
  • Will renew 6
  • Undecided 3
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 57% 7 answers
  • Director 100% 1 answer
  • Manager 100% 1 answer
  • 8/10 Average score from customers who will renew
  • 7.3/10 Average score from undecided customers

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