Modulr Finance, Ltd.

modulrfinance.com · Londonderry County Borough, United Kingdom

Modulr Finance is a UK-based payments technology company that provides an API-driven platform for businesses to embed real-time payments, accounts, and card issuing into their products and workflows. It serves fintechs, payroll providers, lenders, and other enterprises that need to automate high-volume payment flows, generating revenue through usage-based fees and related payment services. Modulr is regulated as an electronic money institution and connects to key payment schemes such as Faster Payments, Bacs, SEPA, and card networks.

  • Payment Processing
  • Embedded Finance & Banking-as-a-Service
  • API Management & Integration
Revenue
$80.0M
Employees
450
Founded
2015
Headquarters
Londonderry County Borough, United Kingdom

What 6 Arbolus experts think of Modulr Finance, Ltd.

NPS scores are strongly positive: 80% of respondents rate Modulr 9 or 10, with one neutral (7). For renewal intent, the only high spender expresses a clear yes, whereas lower spenders show uncertainty, likely due to pilot or less than one year experience. Stickiness is high, with 50% implemented more than one year, 17% in early pilot, and others under one year. Overall, satisfaction and platform longevity are strong among established users.Overall Customer Sentiment: Positive

Who reviewed Modulr Finance, Ltd.

Total customers 6 6 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 67% (4)
  • Director 17% (1)
  • Manager 17% (1)
Product Leader C-Suite NPS 9 Will renew
Product Leader C-Suite NPS 9
Engineering Leader Director NPS 9

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Sentiment

83 Net Promoter Score, from 6 scored reviews
  • Promoters 5
  • Passives 1
  • Detractors 0

Cumulative NPS by month

+0 over 4 months
  • Apr 9
  • May 9
  • Jun 9
  • Sep 9

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 62 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 1
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • Manager 0% 1 answer
  • 9/10 Average score from customers who will renew
  • 10/10 Average score from undecided customers

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