MongoDB

mongodb.com · New York City, United States of America

MongoDB is a software company that develops and supports MongoDB, a popular open-source NoSQL document database used by developers to build and run modern applications. It generates revenue through subscriptions to its commercial database offerings and cloud service MongoDB Atlas, as well as support, consulting, and training for enterprises across industries.

  • Database & Data Storage
  • Cloud Infrastructure & Hosting
  • MLOps & ML Platforms
Revenue
$1.9B
Employees
5,200
Founded
2007
Headquarters
New York City, United States of America

What 101 Arbolus experts think of MongoDB

The supplied NPS ratings range from 4 to 10, with most ratings falling in the 7–10 range and a smaller number at 4–6. Among records with renewal intent stated, “Yes” is the predominant response, alongside “NotSure” and a few “No” responses; many records do not provide an intent. Implementation data is weighted toward MoreThan1Year, with additional newer deployments, pilots, and a small number of uncertain or missing stages. Qualitative feedback most often praises schema flexibility, developer speed, and scalability, while citing cost at scale, schema discipline, complex relational queries, and operational overhead as caveats.Overall Customer Sentiment: Positive

Who reviewed MongoDB

Total customers 101 87 current · 14 former
Reviews growth +58 in six months
Seniority of respondents
  • C-Suite 58% (59)
  • Director 28% (28)
  • Manager 14% (14)
Engineering Engineer Not specified NPS 8
Data Leader C-Suite NPS 8 Will renew
Design Executive C-Suite NPS 6 Undecided

Employer names and spend open in the full report, along with the other 98 customers.

Everything 101 customers told us about MongoDB.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

38 Net Promoter Score, from 101 scored reviews
  • Promoters 49
  • Passives 42
  • Detractors 10

Cumulative NPS by month

+0 over 6 months
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 9 reviews, accumulated up to each month. Category median 38 across 9 companies.

Praised

  • Institution-specific data without constant migrations
  • Scalable backend for document-centric workloads
  • Flexible data model supports evolving products
  • Make industrial data and AI easier to support

Criticised

  • PostgreSQL and vector alternatives
  • Alternatives can fit specific applications better
  • Competing platforms with better economics
  • Optional schema discipline can create data-quality risk

What customers say

Institution-specific data without constant migrations
“I rely on MongoDB to accommodate differences in institutional data structures. That flexibility helps me onboard integrations with less engineering rework and use the existing data layer for reporting and AI features rather than first building a separate system.”
Scalable backend for document-centric workloads
“I value MongoDB for its document-oriented model, performance, and horizontal scalability. It lets me evolve application schemas and handle semi-structured data while building backend services that can support increasing workloads.”
Flexible data model supports evolving products
“I use MongoDB when application requirements and data structures change quickly. Its document model lets me evolve the product without repeatedly redesigning a rigid schema, which helps my team develop and release features faster.”

Renewal intent

Plan to renew 74%
  • Will renew 48
  • Undecided 12
  • Not renewing 5

Plan to renew, by seniority

  • C-Suite 78% 40 answers
  • Director 71% 17 answers
  • Manager 50% 4 answers
  • Not specified 75% 4 answers
  • 8.5/10 Average score from customers who will renew
  • 7.3/10 Average score from undecided customers
  • 5.8/10 Average score from customers not renewing

Top alternatives

Most weighed by MongoDB customers

Report

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