Moorepay
Moorepay provides cloud-based payroll and HR software and outsourced payroll and HR services for small and mid-sized businesses in the UK, helping employers manage payroll processing, compliance, and people administration on a recurring subscription and service-fee basis.
- Payroll
- HRIS & Core HR
- IT Consulting & Implementation
- Revenue
- $65.0M
- Employees
- 450
- Founded
- 1966
- Headquarters
- Manchester, United Kingdom
What 5 Arbolus experts think of Moorepay
NPS scores are evenly split between positive and negative: 40% of respondents are promoters (scores 8-9), 40% gave neutral/negative feedback (scores 4, 6), and one respondent is high positive (score 9). No respondents reported a definite intent to renew, with 40% stating no intent to renew and 40% unsure, indicating a risk of churn and hesitancy among current customers. Most users are in the more-than-one-year implementation stage, reflecting deep experience but not translating to high loyalty. The predominant themes are mixed satisfaction and renewal uncertainty.Overall Customer Sentiment: Neutral
Who reviewed Moorepay
- C-Suite 60% (3)
- Director 40% (2)
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Sentiment
0 Net Promoter Score, from 5 scored reviews- Promoters 2
- Passives 1
- Detractors 2
Cumulative NPS by month
-2 over 3 months- Apr 9
- May 8
- Jun 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 2 answers
- 0% 2 answers
- 6.5/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
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