Namely
Namely provides cloud-based human resources software for mid-sized businesses, offering HRIS, payroll, benefits administration, time tracking, and talent management tools in a single platform sold on a subscription basis. The company serves primarily U.S.-based employers that need to centralize employee data, automate HR workflows, and manage compliance. It generates revenue through recurring SaaS fees and related HR and payroll services.
- HRIS & Core HR
- Payroll
- Revenue
- $90.0M
- Employees
- 500
- Founded
- 2012
- Headquarters
- New York City, United States of America
What 8 Arbolus experts think of Namely
NPS scores are distributed as follows: three low (NPS 5), two high (NPS 10, 9), and three moderate (NPS 8), showing polarized sentiment. Renewal intent data is limited, but where noted, churn risk aligns with lower NPS and offboarding. The majority of customers are in the MoreThan1Year stage, with one offboarding. Overall stickiness appears moderate, with some users uncertain or disengaged. Overall Customer Sentiment: Neutral
Who reviewed Namely
- C-Suite 62% (5)
- Director 25% (2)
- Manager 12% (1)
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Sentiment
-12 Net Promoter Score, from 8 scored reviews- Promoters 2
- Passives 3
- Detractors 3
Cumulative NPS by month
-2 over 6 months- Dec 9
- Mar 8
- May 8
- Jun 8
- Jul 8
- Sep 7
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 10 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 1 answer
- 9/10 Average score from undecided customers
Top alternatives
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