Papaya Global
Papaya Global provides a cloud-based platform for managing global payroll, employer-of-record (EOR) services, and contractor payments, helping companies hire, pay, and manage workers in multiple countries while staying compliant with local regulations. The company serves mid-market and enterprise businesses that employ distributed or international workforces and generates revenue through subscription software fees and managed payroll and EOR service charges.
- Payroll
- HRIS & Core HR
- Contractor & Freelancer Management
- Revenue
- $120.0M
- Employees
- 850
- Founded
- 2016
- Headquarters
- Or Yehuda, Israel
What 7 Arbolus experts think of Papaya Global
NPS scores among respondents are consistently strong, with most experts rating Papaya Global between 7 and 10. 80% express a clear intent to renew, while only ~10% remain unsure. Stickiness is high in mature accounts, with reported tenures of over a year and notable longevity in high-spend organizations. Key positive themes include robust compliance management, responsive customer service, and effective platform unification, though minor challenges are noted around backend data fragmentation and occasional support lags.Overall Customer Sentiment: Positive
Who reviewed Papaya Global
- C-Suite 57% (4)
- Director 29% (2)
- Manager 14% (1)
Employer names and spend open in the full report, along with the other 4 customers.
Everything 7 customers told us about Papaya Global.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
14 Net Promoter Score, from 7 scored reviews- Promoters 1
- Passives 6
- Detractors 0
Cumulative NPS by month
+0 over 3 months- May 8
- Aug 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 18 across 2 companies.
Praised
- Seamless Integration and User Experience
- Compliance and Country Coverage
- Cost-Competitive with Market Outreach
- Banking and Payment Reliability
Criticised
- Integration or Workflow Gaps
- Service and Cost Sensitivity
- Competitive Displacement Risk
- Compliance and Local Payment Gaps
What customers say
Renewal intent
Plan to renew 83%Plan to renew, by seniority
- 100% 3 answers
- 50% 2 answers
- 100% 1 answer
- 8/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
Top alternatives
Most weighed by Papaya Global customers
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