Paycor
Paycor is a human capital management software provider that offers cloud-based payroll, HR, time and attendance, benefits administration, and talent management solutions primarily for small and mid-sized businesses in the United States. Its platform helps employers manage the full employee lifecycle, from recruiting and onboarding to payroll processing, compliance, and workforce analytics, sold on a subscription SaaS basis. Paycor serves a wide range of industries including healthcare, manufacturing, retail, and professional services, often via direct sales and channel partners.
- Payroll
- HRIS & Core HR
- Workforce Management & Scheduling
- Revenue
- $700.0M
- Employees
- 3,000
- Founded
- 1990
- Headquarters
- Cincinnati, United States of America
What 51 Arbolus experts think of Paycor
NPS scores for Paycor range broadly from 2 to 10, with a mean in the moderate to positive range. 38% are Promoters (NPS 9-10), 29% are Passives (NPS 7-8), and 33% are Detractors (NPS 0-6). Renewal intent is mixed, with 39% of those specifying intent indicating a commitment to renew, 27% signaling non-renewal, and the rest undecided. Over 75% have been implemented for more than one year or are planning continued use, indicating strong stickiness. Key quantitative themes include high satisfaction among high spenders and established users, but renewal risk among certain large accounts and early disengagement among lower spend tiers.Overall Customer Sentiment: Neutral to Slightly Positive
Who reviewed Paycor
- C-Suite 72% (37)
- Director 18% (9)
- Manager 10% (5)
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Sentiment
3 Net Promoter Score, from 51 scored reviews- Promoters 16
- Passives 21
- Detractors 14
Cumulative NPS by month
+0 over 6 months- Apr 7
- May 7
- Jun 7
- Jul 7
- Aug 7
- Sep 7
Net Promoter Score across 6 reviews, accumulated up to each month. Category median 24 across 6 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 43%Plan to renew, by seniority
- 50% 22 answers
- 33% 6 answers
- 0% 2 answers
- 8.4/10 Average score from customers who will renew
- 6.3/10 Average score from undecided customers
- 5.6/10 Average score from customers not renewing
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