Arbolus Intelligence

Peakon, a Workday company

workday.com · Pleasanton, United States of America

Peakon, a Workday company, provides an employee engagement and feedback platform that collects real-time survey data, analyzes it, and delivers insights to help organizations improve employee experience, retention, and performance. The product is integrated into Workday’s broader human capital management suite and is sold to mid-sized and large enterprises on a subscription basis.

  • Employee Engagement & Performance
  • HRIS & Core HR
  • Product Analytics & Feedback
Listed in
Revenue
$70.0M
Employees
350
Founded
2014
Headquarters
Pleasanton, United States of America

What 158 Arbolus experts think of Peakon, a Workday company

NPS scores cluster in the 7-10 range for the majority of respondents, indicating strong satisfaction. Most users report over one year of implementation, with positive renewal intent highest among HR and IT roles. Key themes include reliable, low-overhead analytics, ability to scale with organizational needs, and strong support experience. Some point to onboarding and configuration complexity as minor challenges, but overall, the consistent benefit of real-time engagement analytics is widely recognized.Overall Customer Sentiment: Positive

Who reviewed Peakon, a Workday company

Total customers 158 152 current · 6 former
Reviews growth +99 in six months
Seniority of respondents
  • C-Suite 66% (104)
  • Director 26% (41)
  • Manager 7% (11)
People Manager Manager NPS 10 Submitted Jun 2026
Revenue Partner C-Suite NPS 10 Will renew Submitted Dec 2025
People Partner Manager NPS 7 Submitted Apr 2026

Employer names and spend open in the full report, along with the other 155 customers.

Everything 158 customers told us about Peakon, a Workday company.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

29 Net Promoter Score, from 158 scored reviews
  • Promoters 64
  • Passives 76
  • Detractors 18

Cumulative NPS by month

+0 over 6 months
  • Mar 8
  • Apr 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 9 reviews, accumulated up to each month. Category median 29 across 9 companies.

Praised

  • Smoother Onboarding Experience
  • Reduce Manual Steps
  • Expand Proactive AI Recommendations
  • Scalable and Consistent Platform

Criticised

  • Onboarding and Intuitiveness
  • Manual Workflows Remain
  • User Experience Complexity
  • Comprehensive Competing Platforms

What customers say

Scalable and Consistent Platform
“The process has become consistent and repeatable, rather than depending on manual workarounds, leading to faster turnaround and fewer errors.”
Reliable Real-Time Analytics
“It gives us continuous employee engagement insights with real-time analytics, cutting down the manual effort and making internal reporting more confident.”
Broad Functional Coverage and Integration
“Workday offers comprehensive HR and workforce management functionality, centralizing information, and standardizing processes for large organizations.”

Renewal intent

Plan to renew 56%
  • Will renew 27
  • Undecided 16
  • Not renewing 5

Plan to renew, by seniority

  • C-Suite 54% 41 answers
  • Director 60% 5 answers
  • Not specified 100% 2 answers
  • 8.5/10 Average score from customers who will renew
  • 7.3/10 Average score from undecided customers
  • 6.4/10 Average score from customers not renewing

Top alternatives

Most weighed by Peakon, a Workday company customers

Report

Customer Report - Oct 2026 Oct 2026 158 + 10

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