Arbolus Intelligence

Payflow

payflowapp.co · Barcelona, Spain

Payflow is a Spanish fintech company that provides an earned wage access platform, allowing employees to withdraw a portion of their accrued salary on demand via a mobile app. It sells its solution to employers as an employee benefit, integrating with payroll systems and charging companies a subscription or usage-based fee. The service is used by mid-sized and large organizations to improve financial well-being and retention of their workforce.

  • Payment Processing
  • Embedded Finance & Banking-as-a-Service
Listed in
Revenue
$4.0M
Employees
80
Founded
2020
Headquarters
Barcelona, Spain

What 56 Arbolus experts think of Payflow

NPS scores cluster strongly toward the high end, with 65% of experts rating 9 or 10, indicating high promoter sentiment. Renewal intention is mostly positive among decision makers, and stickiness is supported by most users being in steady or advanced implementation stages. Key expert feedback themes highlight ease of use, cost-effectiveness, and strong integration, while some cite configuration limits and heavy manual processes as pain points. Overall Customer Sentiment: Positive

Who reviewed Payflow

Total customers 56 54 current · 2 former
Reviews growth +52 in six months
Seniority of respondents
  • C-Suite 47% (26)
  • Director 8% (4)
  • Manager 45% (25)
Generalist Generalist Not specified NPS 6 Submitted Sep 2026
Not specified Manager NPS 9 Submitted Sep 2026
People Leader C-Suite NPS 9 Will renew Submitted Dec 2025

Employer names and spend open in the full report, along with the other 53 customers.

Everything 56 customers told us about Payflow.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

37 Net Promoter Score, from 56 scored reviews
  • Promoters 34
  • Passives 9
  • Detractors 13

Cumulative NPS by month

+1 over 6 months
  • Dec 7
  • Apr 8
  • May 8
  • Aug 9
  • Sep 8
  • Oct 8

Net Promoter Score across 9 reviews, accumulated up to each month. Category median 25 across 9 companies.

Praised

  • Cost-Efficiency and Administrative Savings
  • User-Friendly Access for Employees
  • Seamless Payroll and HR Integration
  • Broader Automation and Insights

Criticised

  • Limited Workflow Flexibility
  • Cost Structure Vulnerability
  • Emerging Competitor Offerings
  • Manual Workflows Persist

What customers say

Cost-Efficiency and Administrative Savings
“We achieved noticeable administrative savings and reduced HR workload by automating advance requests, making the overall cost negligible in our expenses.”
User-Friendly Access for Employees
“The platform is user-friendly, easy for employees to use, and integrating it with our systems created a positive brand image and boosted employee satisfaction.”
Seamless Payroll and HR Integration
“Integration with our HR platform and payroll was straightforward, allowing us to automate advances and reduce manual entries significantly.”

Renewal intent

Plan to renew 80%
  • Will renew 12
  • Undecided 1
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 80% 5 answers
  • Director 50% 2 answers
  • Manager 100% 2 answers
  • Not specified 83% 6 answers
  • 9/10 Average score from customers who will renew
  • 10/10 Average score from undecided customers
  • 6/10 Average score from customers not renewing

Top alternatives

Most weighed by Payflow customers

Report

Customer Report - Oct 2026 Oct 2026 56 + 16

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