Paylocity
BeneflexHR is a human resources and benefits administration firm that provides outsourced HR support, payroll coordination, and employee benefits management services to small and mid-sized employers. The company helps clients design and administer benefit plans, manage compliance, and streamline HR processes through a combination of technology tools and advisory services. It generates revenue through recurring service fees and consulting engagements with employer clients.
- Payroll
- HRIS & Core HR
- IT Consulting & Implementation
- Revenue
- $3.0M
- Employees
- 15
- Founded
- 2010
- Headquarters
- Overland Park, United States of America
What 42 Arbolus experts think of Paylocity
NPS scores are generally high, with most experts rating Paylocity between 7 and 10. Renewal intention is strong among advanced users, particularly in mid to large companies, though a minority express uncertainty due to international limitations or scalability questions. Adoption is high, with 85% in the post-implementation or mature usage phase. Common positive feedback includes cost savings, robust payroll, and ease of use. Main challenges center on international expansion and certain workflow or integration limitations.Overall Customer Sentiment: Positive
Who reviewed Paylocity
- C-Suite 72% (30)
- Director 20% (8)
- Manager 8% (3)
Employer names and spend open in the full report, along with the other 39 customers.
Everything 42 customers told us about Paylocity.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
4 Net Promoter Score, from 41 scored reviews- Promoters 15
- Passives 13
- Detractors 13
Cumulative NPS by month
+0 over 6 months- May 7
- Jun 7
- Jul 7
- Aug 7
- Sep 7
- Oct 7
Net Promoter Score across 8 reviews, accumulated up to each month. Category median 16 across 8 companies.
Praised
- User Adoption and Mobile Access
- Cost Savings vs. PEOs and Competitors
- Compliance and Payroll Accuracy
- International and EOR Expansion
Criticised
- Support and Implementation Consistency
- International Limitations
- Integration and Workflow Challenges
- AI and Automation Threat
What customers say
Renewal intent
Plan to renew 63%Plan to renew, by seniority
- 70% 27 answers
- 33% 3 answers
- 0% 2 answers
- 8.2/10 Average score from customers who will renew
- 6.8/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
Top alternatives
Most weighed by Paylocity customers
Report
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