Papershift
Papershift is a workforce management software company that provides cloud-based tools for employee scheduling, time tracking, and absence management for shift-based businesses such as retail, hospitality, and healthcare. Its platform helps managers plan shifts, track working hours, and ensure compliance with labor regulations while giving employees mobile access to their schedules. The company generates revenue through subscription fees for its SaaS products and related add-ons.
- Workforce Management & Scheduling
- Project & Work Management
- Revenue
- $6.0M
- Employees
- 80
- Founded
- 2014
- Headquarters
- Karlsruhe, Germany
What 5 Arbolus experts think of Papershift
NPS scores vary notably, with 29% giving an NPS of 8, 14% giving a score of 7, and rest in lower ranges (3–5, 4). Renewal intent is divided: one Yes, one No, and multiple Not Sure (57% indicating uncertainty). Stickiness, as measured by implementation stage, finds 57% at More Than 1 Year, 29% at Pilot, and 14% Not Sure. The theme is mixed: some customers are established, but a large segment is uncertain about renewal and only moderately satisfied.Overall Customer Sentiment: Neutral
Who reviewed Papershift
- C-Suite 80% (4)
- Manager 20% (1)
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Sentiment
-60 Net Promoter Score, from 5 scored reviews- Promoters 0
- Passives 2
- Detractors 3
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 2 answers
- 7.5/10 Average score from undecided customers
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