NAVEX Global

navex.com · Lake Oswego, United States of America

NAVEX Global is a governance, risk and compliance (GRC) software and services provider that offers solutions for ethics and compliance management, risk assessment, policy management, third-party risk, and incident reporting. It serves enterprises, mid-market companies, and public sector organizations across industries, generating revenue through subscriptions to its cloud-based platforms and related advisory and training services.

  • GRC & Compliance Automation
  • Cybersecurity Services
Revenue
$350.0M
Employees
1,500
Founded
2012
Headquarters
Lake Oswego, United States of America

What 68 Arbolus experts think of NAVEX Global

68 customers have reviewed NAVEX Global so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed NAVEX Global

Total customers 68 66 current · 2 former
Reviews growth +64 in six months
Seniority of respondents
  • C-Suite 66% (45)
  • Director 24% (16)
  • Manager 10% (7)
Engineering Executive C-Suite NPS 8 Not renewing
Risk Manager C-Suite NPS 8
Finance Executive C-Suite NPS 9 Will renew

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Sentiment

-1 Net Promoter Score, from 68 scored reviews
  • Promoters 17
  • Passives 33
  • Detractors 18

Cumulative NPS by month

-1 over 6 months
  • Apr 8
  • May 7
  • Jun 7
  • Aug 7
  • Sep 7
  • Oct 7

Net Promoter Score across 7 reviews, accumulated up to each month. Category median 37 across 7 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 36%
  • Will renew 12
  • Undecided 7
  • Not renewing 14

Plan to renew, by seniority

  • C-Suite 38% 21 answers
  • Director 33% 9 answers
  • Manager 0% 2 answers
  • Not specified 100% 1 answer
  • 8.4/10 Average score from customers who will renew
  • 6.9/10 Average score from undecided customers
  • 5.4/10 Average score from customers not renewing

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