NEC Business Network Solutions
NEC Business Network Solutions is a business unit of NEC Corporation that provides enterprise networking, communications, and IT infrastructure solutions for corporate and public-sector customers. It designs, deploys, and manages network systems, unified communications, and related IT services, generating revenue through hardware, software, and recurring managed services contracts. The unit operates as part of NEC’s broader information and communications technology offerings.
- Managed IT & Cloud Services
- IT Consulting & Implementation
- Communications & Meetings
- Revenue
- $450.0M
- Employees
- 1,500
- Founded
- 2002
- Headquarters
- Tokyo, Japan
What 10 Arbolus experts think of NEC Business Network Solutions
NPS distribution is skewed toward 6-8, with an average in the mid-7s, indicating moderate satisfaction. 44% of respondents with disclosed renewal intent express a clear willingness to renew, while another 33% are uncertain, suggesting a degree of stickiness but also some hesitancy. Implementation stages are split between recent deployments (LessThan1Year) and long-term deployments (MoreThan1Year). Key themes driving sentiment are reliable, established deployment and perceived integration capability.Overall Customer Sentiment: Neutral
Who reviewed NEC Business Network Solutions
- C-Suite 60% (6)
- Director 30% (3)
- Manager 10% (1)
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Sentiment
-10 Net Promoter Score, from 10 scored reviews- Promoters 1
- Passives 7
- Detractors 2
Cumulative NPS by month
+4 over 5 months- May 3
- Jun 6
- Jul 7
- Aug 7
- Sep 7
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 30 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 25% 4 answers
- 100% 2 answers
- 8.3/10 Average score from customers who will renew
- 6.7/10 Average score from undecided customers
Top alternatives
Most weighed by NEC Business Network Solutions customers
More in Consulting & Professional Services and Workplace & Productivity
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