Nerdio

getnerdio.com · Deerfield, United States of America

Nerdio provides software and management platforms that help IT departments and managed service providers deploy, manage, and optimize Microsoft Azure and Azure Virtual Desktop environments, including cost optimization and automation tools. Its products are sold on a subscription basis to MSPs and mid-market/enterprise IT teams that run virtual desktops and Windows in the cloud.

  • Cloud Infrastructure & Hosting
  • IT Consulting & Implementation
Revenue
$18.0M
Employees
120
Founded
2016
Headquarters
Deerfield, United States of America

What 10 Arbolus experts think of Nerdio

NPS distribution is weighted toward Promoters (NPS 9–10), with over 50% giving top marks and citing productivity, ease of use, and ROI. Renewal intent is high, with most respondents confirming renewal plans, except a minority driven by cost or competitive pressures. Stickiness is strong with the majority of customers in the post-implementation (>1 year) or mid-adoption phase. Key feedback themes highlight cost optimization, Azure integration, and operational simplicity as positives, while price increases and lack of advanced AI are minor concerns.Overall Customer Sentiment: Positive

Who reviewed Nerdio

Total customers 10 10 current · 0 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 78% (8)
  • Director 11% (1)
  • Manager 11% (1)
Engineering Leader C-Suite NPS 10 Will renew
Executive C-Suite NPS 9
Engineering Manager Manager NPS 5 Not renewing

Employer names and spend open in the full report, along with the other 7 customers.

Everything 10 customers told us about Nerdio.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

50 Net Promoter Score, from 10 scored reviews
  • Promoters 6
  • Passives 3
  • Detractors 1

Cumulative NPS by month

+0 over 6 months
  • Dec 8
  • Jan 8
  • Apr 8
  • May 8
  • Jun 8
  • Jul 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 50 across 1 companies.

Praised

  • AI-Driven Automation Enhancement
  • Feature Roadmap and User Scale
  • Healthcare Compliance and ROI Growth
  • Significant Cost Optimization

Criticised

  • Native Microsoft Competition
  • Vendor Monopolization Risks
  • Significant Price Increases
  • Need for Advanced AI Automation

What customers say

Significant Cost Optimization
“We reduced our infrastructure bill by more than 50% thanks to Nerdio's autoscale features, which turned off unused virtual machines and tightly managed cloud costs.”
Seamless Azure Ecosystem Fit
“Nerdio integrated perfectly with our Microsoft-based platforms, bringing maturity and security to data management and simplifying our Azure ecosystem deployments.”
Operational Automation and Simplicity
“Our onboarding and operational overheads dropped substantially, with Nerdio making it faster to provision, patch, and manage virtual desktops at scale.”

Renewal intent

Plan to renew 67%
  • Will renew 6
  • Undecided 2
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 67% 6 answers
  • Director 100% 1 answer
  • Manager 0% 1 answer
  • Not specified 100% 1 answer
  • 9/10 Average score from customers who will renew
  • 7.5/10 Average score from undecided customers
  • 5/10 Average score from customers not renewing

Report

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