Ncontracts
Ncontracts provides risk management, compliance, vendor management, and business continuity software and services primarily for banks, credit unions, and other financial institutions, helping them centralize and automate regulatory and operational risk processes. The company offers a SaaS platform combined with expert advisory and managed services to support ongoing compliance, third‑party oversight, and exam readiness.
- GRC & Compliance Automation
- IT Consulting & Implementation
- Revenue
- $80.0M
- Employees
- 450
- Founded
- 2009
- Headquarters
- Brentwood, United States of America
What 7 Arbolus experts think of Ncontracts
NPS scores range from 6 to 10, with the average near 7. 60% of experts have a definite positive renewal intent, indicating stable satisfaction. 85% of customers have been in implementation for over one year, showing strong stickiness. However, NPS scores cluster in the neutral-positive range and one respondent is unsure about renewal, highlighting moderate enthusiasm.Overall Customer Sentiment: Neutral to Slightly Positive
Who reviewed Ncontracts
- C-Suite 100% (7)
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Sentiment
-14 Net Promoter Score, from 7 scored reviews- Promoters 1
- Passives 4
- Detractors 2
Cumulative NPS by month
-3 over 5 months- Apr 10
- Jan 8
- May 7
- Jun 7
- Jul 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -14 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 100% 3 answers
- 0% 1 answer
- 8/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
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