Netgate
Netgate develops and supports open-source and commercial network security appliances and software, best known for pfSense Plus and TNSR, which provide firewall, VPN, and routing capabilities for businesses, service providers, and home labs. The company generates revenue by selling hardware appliances, software subscriptions, and support services for secure networking deployments.
- Network & Cloud Security
- Managed IT & Cloud Services
- Revenue
- $15.0M
- Employees
- 80
- Founded
- 2004
- Headquarters
- Austin, United States of America
What 9 Arbolus experts think of Netgate
NPS scores for Netgate range from 5 to 9, indicating a moderate to positive perception, with an average leaning toward promoter territory among mid/high spenders. Renewal intent is mixed: 33% indicate intent to renew, 33% are unsure, and the balance is unreported among users in early/offboarding stages. Stickiness shows that 43% of responses are in less than 1 year of implementation and 29% are in offboarding. The main themes are moderate satisfaction, long-term use among larger spenders, and friction during offboarding or uncertain early adoption.Overall Customer Sentiment: Neutral
Who reviewed Netgate
- C-Suite 89% (8)
- Director 11% (1)
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Sentiment
-22 Net Promoter Score, from 9 scored reviews- Promoters 1
- Passives 5
- Detractors 3
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 40%Plan to renew, by seniority
- 50% 4 answers
- 0% 1 answer
- 7.5/10 Average score from customers who will renew
- 6.3/10 Average score from undecided customers
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