NeoXam SAS
NeoXam is a financial software provider that offers data management, portfolio management, and investment accounting solutions to asset managers, asset servicers, banks, and institutional investors. Its platforms help clients manage securities data, comply with regulatory reporting requirements, and support front-to-back investment operations. The company generates revenue through software licensing, subscriptions, and related implementation and support services.
- Wealth & Investment Software
- Data Integration & ETL
- Business Intelligence & Dashboards
- Revenue
- $120.0M
- Employees
- 600
- Founded
- 2014
- Headquarters
- Paris, France
What 7 Arbolus experts think of NeoXam SAS
NPS scores among NeoXam customers range from 6 to 10, with two Promoters (NPS 9-10), two Passives (NPS 7-8), and one Detractor (NPS 6) represented in the sample. Renewal intent patterns show two customers likely to renew, two unsure, and one negative. Stickiness is strong among customers with over one year of implementation, who report higher NPS and greater likelihood to renew; more recent implementations (less than 1 year) are linked with hesitancy or negative intent. Key themes include high satisfaction among established, high-spend clients, but notable uncertainty in the first year of deployment.Overall Customer Sentiment: Neutral
Who reviewed NeoXam SAS
- C-Suite 86% (6)
- Director 14% (1)
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Sentiment
0 Net Promoter Score, from 7 scored reviews- Promoters 2
- Passives 3
- Detractors 2
Cumulative NPS by month
-1 over 5 months- May 8
- Dec 7
- Apr 8
- Jun 8
- Aug 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 6 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 40% 5 answers
- 0% 1 answer
- 9/10 Average score from customers who will renew
- 6.3/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
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