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Residence One is a real estate company that develops and manages residential properties, offering apartments and housing units for rent or sale to individuals and families in its local market.
- Revenue
- $2.5M
- Employees
- 15
- Founded
- 2016
- Headquarters
- Sofia, Bulgaria
What 41 Arbolus experts think of none
The NPS distribution is markedly negative, with over 80% of respondents providing scores of 0 or 1, and only 3 out of 30 experts delivering a score above 5. Renewal intent is low, with just 2 experts indicating a Yes to renew and 10 expressing No; the remainder are unsure. Stickiness is poor, as pilot/offboarding is the most common implementation stage and long-term adoption (>1 year) is rare. Key themes from the data are limited satisfaction, evaluation or exit stages, and minimal positive engagement.Overall Customer Sentiment: Negative
Who reviewed none
- C-Suite 62% (25)
- Director 28% (11)
- Manager 10% (4)
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Sentiment
-82 Net Promoter Score, from 40 scored reviews- Promoters 3
- Passives 1
- Detractors 36
Cumulative NPS by month
+1 over 6 months- Aug 1
- Oct 1
- Nov 1
- Dec 1
- Apr 1
- May 2
Net Promoter Score across 2 reviews, accumulated up to each month. Category median -12 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 8%Plan to renew, by seniority
- 8% 24 answers
- 0% 11 answers
- 25% 4 answers
- 0% 1 answer
- 6.7/10 Average score from customers who will renew
- 2/10 Average score from undecided customers
- 0.4/10 Average score from customers not renewing
Top alternatives
Most weighed by none customers
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