observe
Observe is a cloud-based observability and log analytics platform that ingests machine data from applications, infrastructure, and SaaS systems into a data lake to help engineering and DevOps teams troubleshoot, monitor, and analyze production systems. The company provides tools for querying, correlating, and visualizing telemetry data to reduce incident resolution time and improve system reliability, sold as a subscription SaaS service.
- Observability & Monitoring
- Cloud Infrastructure & Hosting
- Data Warehousing & Lakes
- Revenue
- $45.0M
- Employees
- 260
- Founded
- 2017
- Headquarters
- Redwood City, United States of America
What 7 Arbolus experts think of observe
NPS distribution shows a range from 5 to 10, with a weighted midpoint around 8, indicating moderate to high customer satisfaction. 40% indicate definite renewal intent, 60% are unsure, reflecting a population split between committed and evaluating customers. Most users are at more than one year of usage, with early-stage and pilot customers present as well. Key themes are efficiency, automation, and integration.Overall Customer Sentiment: Neutral to Positive
Who reviewed observe
- C-Suite 67% (5)
- Director 33% (2)
Employer names and spend open once the report publishes.
Tell us when the observe report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
0 Net Promoter Score, from 7 scored reviews- Promoters 2
- Passives 3
- Detractors 2
Cumulative NPS by month
+3 over 3 months- Apr 5
- May 7
- Sep 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 30 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 40%Plan to renew, by seniority
- 67% 3 answers
- 0% 2 answers
- 9/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
Top alternatives
Most weighed by observe customers
More in Data & Analytics and IT Infrastructure & Cloud
Other companies in both categories with a customer report.
For people who use observe
Do you use observe at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 7 customers of observe have already contributed
Takes a few minutes. Your identity stays anonymous.