Arbolus Intelligence

omni analytics

omni.co · San Francisco, United States of America

Omni Analytics is a business intelligence and data analytics platform that connects to modern data warehouses to provide collaborative dashboards, reporting, and self-service analytics for business teams. The company serves data-driven organizations looking to centralize metrics and make data accessible across departments through an intuitive, browser-based interface. It generates revenue through subscription-based SaaS plans for teams and enterprises.

  • Business Intelligence & Dashboards
  • Data Integration & ETL
Listed in
Revenue
$6.0M
Employees
45
Founded
2022
Headquarters
San Francisco, United States of America

What 15 Arbolus experts think of omni analytics

The NPS distribution for Omni Analytics ranges from 6 to 10, with several high scores and an average clustered around 7-9. Renewal intent indicates some churn risk, particularly among pilot-stage or higher spend customers (2 reporting 'No', 2 'Not Sure', 1 'Yes'). Stickiness is higher among long-term, high-spend users due to trusted reporting and governance. Main expert feedback themes highlight strengths in adoption and governance, but call for stronger scheduling, alerting, and embedded analytics.Overall Customer Sentiment: Positive

Who reviewed omni analytics

Total customers 15 15 current · 0 former
Reviews growth +15 in six months
Seniority of respondents
  • C-Suite 67% (10)
  • Director 27% (4)
  • Manager 7% (1)
Data Leader C-Suite NPS 9 Submitted Jun 2026
Executive C-Suite NPS 7 Not renewing Submitted Jun 2026
Executive C-Suite NPS 10 Will renew Submitted Jun 2026

Employer names and spend open in the full report, along with the other 12 customers.

Everything 15 customers told us about omni analytics.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

33 Net Promoter Score, from 15 scored reviews
  • Promoters 7
  • Passives 6
  • Detractors 2

Cumulative NPS by month

+0 over 4 months
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 33 across 1 companies.

Praised

  • Rapid User Adoption
  • Trusted Reporting and Governance
  • Predictable and Defensible Pricing
  • Feature Enhancements for Retention

Criticised

  • Embedding Options Insufficient
  • Limited Scheduling and Alerts
  • Churn Risk at Pilot Stage
  • Governance Features Falling Behind

What customers say

Rapid User Adoption
“Our business users adopted it quickly without any training, which accelerated rollout across teams.”
Trusted Reporting and Governance
“Moving executive reporting onto governed models ended the constant debate over numbers and significantly reduced preparation time.”
Predictable and Defensible Pricing
“The linear per seat pricing is simple to manage and justify as long as adoption remains strong.”

Renewal intent

Plan to renew 38%
  • Will renew 3
  • Undecided 3
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 20% 5 answers
  • Director 50% 2 answers
  • Manager 100% 1 answer
  • 9.3/10 Average score from customers who will renew
  • 7.3/10 Average score from undecided customers
  • 6.5/10 Average score from customers not renewing

Report

Customer Report - Sep 2026 Sep 2026 15 + 0

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