Octagon
Octagon is a global sports, entertainment, and culture marketing agency that represents athletes and talent, manages events and sponsorships, and develops marketing campaigns for brands. The company generates revenue through talent representation fees, marketing and sponsorship consulting, event management, and related advisory services for corporate clients and rights holders.
- Digital & Marketing Agency Services
- IT Consulting & Implementation
- Revenue
- $350.0M
- Employees
- 1,000
- Founded
- 1983
- Headquarters
- Stamford, United States of America
What 11 Arbolus experts think of Octagon
Octagon enjoys consistently high NPS scores, with most experts rating their satisfaction strongly positive. Renewal intent is universally strong among high-spending and long-term customers, with very few expressing uncertainty. The company shows high stickiness, with the majority of customers reporting engagement for more than a year. Key expert themes highlight satisfaction with deliverables, team quality, and mission-critical project outcomes. While some call out opportunities for improved speed and cost competitiveness, overall customer sentiment is overwhelmingly positive.Overall Customer Sentiment: Positive
Who reviewed Octagon
- C-Suite 73% (8)
- Director 18% (2)
- Manager 9% (1)
Employer names and spend open in the full report, along with the other 8 customers.
Everything 11 customers told us about Octagon.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
45 Net Promoter Score, from 11 scored reviews- Promoters 5
- Passives 6
- Detractors 0
Cumulative NPS by month
+0 over 4 months- Oct 8
- Feb 8
- Mar 8
- Sep 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 22 across 4 companies.
Praised
- Professionalism and Timely Delivery
- Expertise in Analytics and Sponsorship Data
- High-Impact Results and Satisfaction
- Acceleration in AI-driven Insights
Criticised
- Research Team Depth
- Speed of Research Delivery
- Media and Entertainment Coverage
- Competitive Talent Advantages
What customers say
Renewal intent
Plan to renew 86%Plan to renew, by seniority
- 80% 5 answers
- 100% 1 answer
- 100% 1 answer
- 8.5/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
Top alternatives
Most weighed by Octagon customers
Report
More in Consulting & Professional Services and Marketing & Advertising
Other companies in both categories with a customer report.
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