Paul Davis Restoration
Paul Davis Restoration is a North American network of franchised restoration and remodeling companies that provide emergency services and reconstruction for residential and commercial properties damaged by water, fire, mold, storms, and other disasters. The company serves homeowners, insurers, property managers, and businesses, generating revenue through project-based restoration, mitigation, and reconstruction services delivered via its franchise locations. It also supports insurance carriers with claims-related restoration and repair work.
- IT Consulting & Implementation
- Revenue
- $350.0M
- Employees
- 2,500
- Founded
- 1966
- Headquarters
- Jacksonville, United States of America
What 5 Arbolus experts think of Paul Davis Restoration
NPS scores among experts are high, ranging from 7 to 10, with 40% awarding a perfect 10. All experts with renewal intent data available indicate an intention to renew, and 100% have used the service for over one year, suggesting strong stickiness. Adoption and satisfaction are positively correlated with longer-term engagements, especially among high spenders, who also register top NPS scores. Key themes include reliability, value, and integration with claims workflows.Overall Customer Sentiment: Positive
Who reviewed Paul Davis Restoration
- C-Suite 80% (4)
- Director 20% (1)
Employer names and spend open once the report publishes.
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Sentiment
60 Net Promoter Score, from 5 scored reviews- Promoters 3
- Passives 2
- Detractors 0
Cumulative NPS by month
+0 over 3 months- Nov 9
- Mar 8
- Apr 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 60 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 2 answers
- 100% 1 answer
- 8.7/10 Average score from customers who will renew
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