Phished
Phished is a cybersecurity training platform that uses automated phishing simulations and personalized micro‑learning to help organizations improve employee resilience against social engineering attacks. The company serves businesses, public sector organizations, and educational institutions, selling its software on a subscription basis to security and IT teams. Its platform provides reporting, risk scoring, and integrations with existing security tools to support ongoing security awareness programs.
- Cybersecurity Services
- Learning Management
- Revenue
- $4.5M
- Employees
- 45
- Founded
- 2018
- Headquarters
- Leuven, Belgium
What 16 Arbolus experts think of Phished
NPS responses range from 5 to 10, with most scores in the 7-9 range, indicating customers are highly likely to recommend Phished. 63% of quantitative responses explicitly state 'Yes' for renewal intent, with a minority stating 'Not Sure' or 'No', often associated with lower spend or recent implementation. Customers consistently praise automation, quality of phishing campaigns, analytics, and measurable risk reduction as standout strengths. Areas of improvement include integration with major platforms and expanding analytics/customization. Overall Customer Sentiment: Positive
Who reviewed Phished
- C-Suite 38% (6)
- Director 38% (6)
- Manager 25% (4)
Employer names and spend open in the full report, along with the other 13 customers.
Everything 16 customers told us about Phished.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
6 Net Promoter Score, from 16 scored reviews- Promoters 4
- Passives 9
- Detractors 3
Cumulative NPS by month
+2 over 6 months- Nov 6
- Dec 6
- May 6
- Jun 7
- Jul 8
- Aug 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 6 across 3 companies.
Praised
- Quality of Simulations and Analytics
- Effective and Engaging Training
- Operational Efficiency and Automation
- AI-Driven Context and Personalization
Criticised
- Desire for Broader Analytics and Customization
- Integration Pain Points
- Administrative Burden for Course Material
- Administrative Burden vs. AI Automation
What customers say
Renewal intent
Plan to renew 46%Plan to renew, by seniority
- 50% 6 answers
- 75% 4 answers
- 0% 3 answers
- 8.7/10 Average score from customers who will renew
- 7.4/10 Average score from undecided customers
- 4.5/10 Average score from customers not renewing
Top alternatives
Most weighed by Phished customers
Report
More in Data & Analytics and Workplace & Productivity
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