Power BI (Microsoft)
Power BI is a business analytics service from Microsoft that enables organizations to connect to multiple data sources, model and transform data, and create interactive dashboards and reports for data visualization and decision-making. It serves business users, analysts, and IT teams across industries through a cloud-based SaaS platform, desktop application, and embedded analytics tools. Revenue is generated primarily through per-user and capacity-based subscriptions as part of the Microsoft Power Platform and broader Microsoft 365 and Azure ecosystems.
- Business Intelligence & Dashboards
- Data Integration & ETL
- Data Warehousing & Lakes
- Revenue
- $900.0M
- Employees
- 1,500
- Founded
- 2015
- Headquarters
- Redmond, United States of America
What 173 Arbolus experts think of Power BI (Microsoft)
NPS scores are predominantly high, with over 70% scoring 8 or above, indicating very strong user advocacy. Renewal intent is robust, especially among high spenders and executive roles, supported by positive feedback on integration, usability, and cost-effectiveness. Stickiness is reinforced by enterprise reporting and daily workflow reliance, especially in IT, operations, and finance. Key expert themes cite ease of use, rapid reporting, and substantial business impact as strengths. Some users note a learning curve and advanced visualization limitations. Overall Customer Sentiment: Positive
Who reviewed Power BI (Microsoft)
- C-Suite 56% (97)
- Director 28% (48)
- Manager 16% (28)
Employer names and spend open in the full report, along with the other 170 customers.
Everything 173 customers told us about Power BI (Microsoft).
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
49 Net Promoter Score, from 173 scored reviews- Promoters 96
- Passives 66
- Detractors 11
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 9
- Sep 8
- Oct 8
Net Promoter Score across 7 reviews, accumulated up to each month. Category median 29 across 7 companies.
Praised
- Broader Business User Adoption
- AI-Augmented Reporting
- Premium, Real-Time Analytics Expansion
- Scalability and Self-Service Analytics
Criticised
- Advanced Visualization Limitations
- Learning Curve and Complexity
- Licensing and Administration Complexity
- Emergence of AI-Native Competitors
What customers say
Renewal intent
Plan to renew 83%Plan to renew, by seniority
- 81% 27 answers
- 87% 15 answers
- 100% 4 answers
- 75% 8 answers
- 8.9/10 Average score from customers who will renew
- 7.8/10 Average score from undecided customers
- 4.7/10 Average score from customers not renewing
Top alternatives
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