Powerbi

app.powerbi.com · Redmond, United States of America

Power BI is a business analytics service by Microsoft that enables organizations to connect to various data sources, model and transform data, and create interactive dashboards and reports for data visualization and decision-making. It is sold as a cloud-based SaaS platform and related desktop and embedded tools, primarily to businesses of all sizes on a subscription and enterprise licensing basis.

  • Business Intelligence & Dashboards
  • Data Warehousing & Lakes
  • Data Integration & ETL
Revenue
$750.0M
Employees
2,500
Founded
2015
Headquarters
Redmond, United States of America

What 293 Arbolus experts think of Powerbi

NPS distributions are highly positive: 40% Promoters (NPS 9–10), 53% Passives (NPS 7–8), and 7% Detractors (NPS 0–6). Renewal intent is strong—68% express intent to renew, 24% are unsure, and 8% do not intend to renew. Stickiness is high: 85% of customers are in post-pilot or >1 year implementation stages. Drivers of positive sentiment include seamless integration, robust features, and value for spend. Overall Customer Sentiment: Positive

Who reviewed Powerbi

Total customers 293 261 current · 32 former
Reviews growth +133 in six months
Seniority of respondents
  • C-Suite 61% (179)
  • Director 21% (62)
  • Manager 18% (53)
Product Leader Manager NPS 8 Undecided
Operations Manager Manager NPS 9
Marketing Leader Director NPS 9

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Sentiment

50 Net Promoter Score, from 290 scored reviews
  • Promoters 164
  • Passives 108
  • Detractors 18

Cumulative NPS by month

+0 over 6 months
  • Apr 8
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 14 reviews, accumulated up to each month. Category median 30 across 14 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 71%
  • Will renew 113
  • Undecided 39
  • Not renewing 7

Plan to renew, by seniority

  • C-Suite 76% 89 answers
  • Director 77% 39 answers
  • Manager 50% 26 answers
  • Not specified 40% 5 answers
  • 8.7/10 Average score from customers who will renew
  • 8.2/10 Average score from undecided customers
  • 7.3/10 Average score from customers not renewing

Top alternatives

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