Arbolus Intelligence

Relias

relias.com · Morrisville, United States of America

Relias provides online training, continuing education, and compliance management software for healthcare and human services organizations, helping providers improve staff competency, meet regulatory requirements, and enhance care quality. Its cloud-based platform offers role-based learning paths, assessments, and analytics for hospitals, post-acute care, behavioral health, and community-based care providers. The company generates revenue through subscription-based SaaS licenses and content packages sold to organizations.

  • Learning Management
  • Healthcare & Life Sciences Software
  • IT Consulting & Implementation
Listed in
Revenue
$350.0M
Employees
1,500
Founded
2012
Headquarters
Morrisville, United States of America

What 12 Arbolus experts think of Relias

NPS data shows a skew toward positive sentiment with three experts rating a 10 and several others providing 8–9. One expert gave a 0, citing major dissatisfaction. Renewal intent is mostly positive among high spenders and senior influencers, while moderately positive or uncertain trends are evident in lower spend brackets. The majority are in the 'MoreThan1Year' implementation phase, reflecting established usage and operational dependence. Key themes are strong healthcare content, compliance coverage, and automation, with notable requests for enhanced analytics, deeper integration, and reduced administrative workload. Overall Customer Sentiment: Positive

Who reviewed Relias

Total customers 12 12 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 73% (9)
  • Director 18% (2)
  • Manager 9% (1)
People Leader C-Suite NPS 8 Undecided Submitted Dec 2025
Other Generalist Director NPS 0 Submitted Jun 2024
People Leader Director NPS 5 Submitted Mar 2026

Employer names and spend open in the full report, along with the other 9 customers.

Everything 12 customers told us about Relias.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

16 Net Promoter Score, from 12 scored reviews
  • Promoters 6
  • Passives 2
  • Detractors 4

Cumulative NPS by month

+3 over 6 months
  • Dec 4
  • Mar 7
  • May 7
  • Jul 7
  • Aug 8
  • Sep 7

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 16 across 1 companies.

Praised

  • Advanced Analytics
  • Integration and Automation
  • AI-Driven Personalization
  • Healthcare-Specific Content

Criticised

  • Cost and Administrative Complexity
  • Analytics and AI Functionality
  • Limited Personalization
  • AI Disrupting the Platform

What customers say

Healthcare-Specific Content
“Relias offers healthcare-specific content and lets us manage required education and compliance for our diverse staff all in one place.”
Improved Administration and Reporting
“The platform reduces manual tracking, automates assignments, and improves visibility for managers monitoring compliance and workforce training.”
Centralized Compliance and Competency Management
“I rely on Relias because it centralizes training, compliance, competency, and continuing education, which directly supports patient safety and workforce readiness.”

Renewal intent

Plan to renew 25%
  • Will renew 1
  • Undecided 2
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 33% 3 answers
  • Manager 0% 1 answer
  • 10/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers
  • 5/10 Average score from customers not renewing

Report

Customer Report - Sep 2026 Sep 2026 12 + 0

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