Remote
Remote is a global HR and payroll platform that enables companies to hire, onboard, pay, and manage international employees and contractors in compliance with local labor and tax laws. It operates as an employer of record (EOR) in many countries and provides tools for payroll, benefits administration, compliance, and contractor management. The company serves businesses of all sizes that employ distributed or remote workforces across multiple countries and generates revenue through subscription and service fees for its HR, payroll, and compliance services.
- HRIS & Core HR
- Payroll
- Contractor & Freelancer Management
- Revenue
- $250.0M
- Employees
- 1,500
- Founded
- 2019
- Headquarters
- Amsterdam-Zuidoost, Netherlands
What 21 Arbolus experts think of Remote
NPS distribution signals strong positive sentiment (multiple 9s and 10s), especially among users in advanced stages or with higher spend. Most experts anticipate renewal or are not sure, with no major churn risk flagged except in pilot or low-spend segments. Stickiness is high among companies with multi-country needs or global expansion initiatives, as indicated by references to more than one year in implementation. Major themes are ease of international hiring, robust compliance, responsive support, and occasional integration or admin limitations. Overall Customer Sentiment: Positive
Who reviewed Remote
- C-Suite 70% (15)
- Director 15% (3)
- Manager 15% (3)
Employer names and spend open in the full report, along with the other 18 customers.
Everything 21 customers told us about Remote.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
28 Net Promoter Score, from 21 scored reviews- Promoters 10
- Passives 7
- Detractors 4
Cumulative NPS by month
+3 over 6 months- Apr 5
- May 6
- Jul 7
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 6 reviews, accumulated up to each month. Category median 25 across 6 companies.
Praised
- Expansion with Business Growth
- Deeper Workflow Automation
- Streamlined Mass Onboarding
- Transparent Pricing and Predictable Spend
Criticised
- Pricing and Fee Sensitivity
- Support for Unique Local Needs
- Service Quality Variability
- Complex Cases Not Fully Addressed
What customers say
Renewal intent
Plan to renew 22%Plan to renew, by seniority
- 0% 5 answers
- 50% 2 answers
- 0% 1 answer
- 100% 1 answer
- 9.5/10 Average score from customers who will renew
- 7.8/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
Top alternatives
Most weighed by Remote customers
Report
More in Consulting & Professional Services and Financial Services & Payments
Other companies in both categories with a customer report.
For people who use Remote
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