Riverbed

riverbed.com · San Francisco, United States of America

Riverbed is an enterprise technology company that provides software and hardware solutions for network performance monitoring, application acceleration, and digital experience management. It serves large and mid-sized organizations that need to optimize and secure hybrid and multi-cloud networks, offering products for WAN optimization, SD-WAN, and observability. The company generates revenue through licensing of its software platforms, sales of related appliances, and recurring maintenance and support services.

  • Observability & Monitoring
  • Cloud Infrastructure & Hosting
  • Network & Cloud Security
Revenue
$450.0M
Employees
1,200
Founded
2002
Headquarters
San Francisco, United States of America

What 26 Arbolus experts think of Riverbed

26 customers have reviewed Riverbed so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed Riverbed

Total customers 26 24 current · 2 former
Reviews growth +25 in six months
Seniority of respondents
  • C-Suite 85% (22)
  • Director 15% (4)
Engineering Leader C-Suite NPS 9
Revenue Leader C-Suite NPS 8 Will renew
Engineering Leader C-Suite NPS 8

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Sentiment

0 Net Promoter Score, from 26 scored reviews
  • Promoters 5
  • Passives 16
  • Detractors 5

Cumulative NPS by month

-1 over 5 months
  • Mar 9
  • May 8
  • Jun 8
  • Aug 8
  • Sep 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 40 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 57%
  • Will renew 8
  • Undecided 4
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 50% 12 answers
  • Director 100% 2 answers
  • 7.9/10 Average score from customers who will renew
  • 6.5/10 Average score from undecided customers
  • 6.5/10 Average score from customers not renewing

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