RPM Living
RPM Living is a multifamily real estate management and investment firm that provides property management, leasing, and related services for apartment communities across the United States. The company partners with property owners and investors to operate and optimize multifamily assets, generating revenue through management fees and performance-based arrangements. It also engages in acquisitions and development of multifamily properties through its investment management platform.
- Revenue
- $350.0M
- Employees
- 2,500
- Founded
- 2002
- Headquarters
- Dallas, United States of America
What 14 Arbolus experts think of RPM Living
NPS scores cluster in the 5–8 range, with one low outlier at 1. Renewal intent is mixed and often unreported, but there are notable expressions of uncertainty among influencers and outright negative intent from one high-spending influencer. Stickiness patterns reveal a majority in more than 1 year of usage, with a growing interest seen in pilot and new (less than 1 year) implementations, hinting at ongoing or recent expansion. Overall sentiment can be characterized as moderately positive but with pockets of concern over renewal and satisfaction.Overall Customer Sentiment: Neutral
Who reviewed RPM Living
- C-Suite 64% (9)
- Director 29% (4)
- Manager 7% (1)
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Sentiment
-28 Net Promoter Score, from 14 scored reviews- Promoters 0
- Passives 10
- Detractors 4
Cumulative NPS by month
+5 over 3 months- Mar 1
- Apr 4
- May 6
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 1 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 25%Plan to renew, by seniority
- 33% 3 answers
- 0% 1 answer
- 7/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
Top alternatives
Most weighed by RPM Living customers
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