RTO Insider
RTO Insider is a news and analysis publisher focused on U.S. and Canadian wholesale electricity markets, regional transmission organizations (RTOs), independent system operators (ISOs), and related regulatory and policy developments, serving energy industry professionals, regulators, and stakeholders via subscriptions and specialized content. The company generates revenue primarily through paid subscriptions, advertising, and sponsorships tied to its digital publication and events.
- Revenue
- $6.0M
- Employees
- 35
- Founded
- 2013
- Headquarters
- Arlington, United States of America
What 5 Arbolus experts think of RTO Insider
NPS scores observed are 7–10, showing a generally favorable sentiment, with 2 promoters rated 9 or 10. Renewal intent is mixed: 2 yes, 2 not sure, and 1 no. Implementation stickiness is high, with 80% of responses indicating use for more than a year, which reflects steady engagement. The key sentiment theme is solid satisfaction among high spenders and influencer categories but uncertainty and churn risk in others.Overall Customer Sentiment: Neutral
Who reviewed RTO Insider
- C-Suite 80% (4)
- Manager 20% (1)
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Sentiment
40 Net Promoter Score, from 5 scored reviews- Promoters 2
- Passives 3
- Detractors 0
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 40%Plan to renew, by seniority
- 50% 4 answers
- 0% 1 answer
- 9/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
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