Rubicon

rubicon.nl · Maastricht, Netherlands

Rubicon is a Dutch IT consulting and software services firm that designs, builds, and manages custom digital solutions for enterprises and public-sector organizations, with a focus on data, integration, and cloud technologies. The company provides consulting, software development, and managed services to help clients modernize legacy systems and implement scalable architectures. It generates revenue through project-based engagements, long-term consulting contracts, and managed service agreements.

  • IT Consulting & Implementation
  • Business Process Management
Revenue
$18.0M
Employees
120
Founded
1999
Headquarters
Maastricht, Netherlands

What 11 Arbolus experts think of Rubicon

NPS scores range from 5 (detractor) to 10 (promoter), with 3 clear promoters (NPS 9–10), 4 passives (NPS 7–8), and 3 detractors (NPS 5–6). Renewal intent is generally positive for high spenders and those in multi-year implementations: 5 out of 10 indicate intention to renew, 3 are not sure, and 3 do not expect to renew. Stickiness correlates with implementation maturity: promoters are concentrated in the more than one year live segment.Overall Customer Sentiment: Neutral

Who reviewed Rubicon

Total customers 11 10 current · 1 former
Reviews growth +2 in six months
Seniority of respondents
  • C-Suite 90% (10)
  • Manager 10% (1)
Engineering Leader C-Suite NPS 9 Will renew
Not specified Not specified NPS 0 Undecided
Operations Leader C-Suite NPS 7 Undecided

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Sentiment

0 Net Promoter Score, from 10 scored reviews
  • Promoters 2
  • Passives 6
  • Detractors 2

Cumulative NPS by month

-1 over 6 months
  • Feb 8
  • May 7
  • Jun 7
  • Jul 7
  • Jul 7
  • Sep 7

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 45%
  • Will renew 5
  • Undecided 3
  • Not renewing 3

Plan to renew, by seniority

  • C-Suite 44% 9 answers
  • Manager 100% 1 answer
  • Not specified 0% 1 answer
  • 8.6/10 Average score from customers who will renew
  • 5/10 Average score from undecided customers
  • 5.7/10 Average score from customers not renewing

For people who use Rubicon

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