RSM International
RSM International is a global network of independent audit, tax, and consulting firms serving middle-market and growth-oriented businesses, public sector organizations, and high-net-worth individuals. Member firms provide services including assurance, tax advisory, transaction support, risk consulting, and technology and management consulting, generating fees primarily through professional services engagements. The network operates under the RSM brand with coordinated standards and methodologies but locally owned and managed practices in each country.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Cybersecurity Services
- Revenue
- $9.1B
- Employees
- 57,000
- Founded
- 1964
- Headquarters
- Londonderry County Borough, United Kingdom
What 21 Arbolus experts think of RSM International
NPS ranges from 4 to 10, with a majority of experts (over 60%) rating at 7 or above, indicating positive net sentiment. Renewal intent is largely positive or uncertain, with a minority at risk of non-renewal. Most users report >1 year of implementation, reflecting high stickiness. Core feedback themes include strong professional guidance, on-budget delivery, and expertise, counterbalanced by slower ramp-up and narrower service offerings compared to some competitors.Overall Customer Sentiment: Positive
Who reviewed RSM International
- C-Suite 81% (17)
- Director 14% (3)
- Manager 5% (1)
Employer names and spend open in the full report, along with the other 18 customers.
Everything 21 customers told us about RSM International.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
4 Net Promoter Score, from 21 scored reviews- Promoters 7
- Passives 8
- Detractors 6
Cumulative NPS by month
+0 over 6 months- Apr 7
- May 7
- Jun 7
- Jul 7
- Sep 7
- Oct 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 4 across 1 companies.
Praised
- Expertise and Professionalism
- Reliable Project Delivery
- Quality and Value
- Continuous Professional Services
Criticised
- Implementation Speed
- Complex Solutions Require Human Expertise
- Product Breadth Limitation
- Reliance on Human Leadership
What customers say
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 83% 6 answers
- 50% 2 answers
- 7.7/10 Average score from customers who will renew
- 5/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
Report
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