Safe Software
Safe Software is a Canadian software company that develops FME, a data integration and transformation platform used by organizations to connect, convert, and automate workflows across spatial and non-spatial data sources. It serves government agencies, utilities, engineering firms, and enterprises that need to integrate GIS, CAD, database, cloud, and business data. The company generates revenue through licenses and subscriptions to its FME products and related support and services.
- Data Integration & ETL
- Business Intelligence & Dashboards
- Revenue
- $70.0M
- Employees
- 350
- Founded
- 1993
- Headquarters
- Surrey, Canada
What 11 Arbolus experts think of Safe Software
Customer sentiment for Safe Software is mostly positive, with 70% of experts reporting NPS scores of 10. Renewal intent is high among established customers, especially those with deployments over one year, while new or less embedded users are more cautious. There is a clear split: long-standing customers are likely to renew, while recent adopters focus on measured progress and incremental value. Common themes include strong technology for integration and geospatial workflows, but also recurring concerns about governance, cloud-native orchestration, and rigorous evidence of value for broader rollouts. Overall Customer Sentiment: Positive
Who reviewed Safe Software
- C-Suite 64% (7)
- Director 9% (1)
- Manager 27% (3)
Employer names and spend open in the full report, along with the other 8 customers.
Everything 11 customers told us about Safe Software.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
54 Net Promoter Score, from 11 scored reviews- Promoters 7
- Passives 3
- Detractors 1
Cumulative NPS by month
+0 over 6 months- Jan 9
- Feb 9
- Apr 9
- May 9
- Jul 9
- Sep 9
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 30 across 5 companies.
Praised
- Format Support and Geospatial Specialization
- Reduces Operational Effort for Integration
- Reusable Transformations Drive Efficiency
- AI-Driven Workflow Enhancements
Criticised
- Governance and Orchestration are Limited
- Requires Evidence Before Broad Rollout
- Careful with Opaque Automation
- Support Deterioration as a Trigger
What customers say
Renewal intent
Plan to renew 71%Plan to renew, by seniority
- 75% 4 answers
- 0% 1 answer
- 100% 2 answers
- 9.4/10 Average score from customers who will renew
- 6.5/10 Average score from undecided customers
Top alternatives
Most weighed by Safe Software customers
Report
More in Data & Analytics and IT Infrastructure & Cloud
Other companies in both categories with a customer report.
For people who use Safe Software
Do you use Safe Software at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 11 customers of Safe Software have already contributed
Takes a few minutes. Your identity stays anonymous.