Semarchy, Inc.

semarchy.com · San Mateo, United States of America

Semarchy is a software company that provides a data management platform focused on master data management, data integration, and data governance for mid-market and enterprise customers. Its xDM platform enables organizations to centralize, govern, and manage critical data across systems to support analytics, operations, and regulatory compliance. The company generates revenue through software licensing and subscriptions, along with related professional services and support.

  • Data Integration & ETL
  • Data Governance & Cataloging
  • Business Intelligence & Dashboards
Revenue
$35.0M
Employees
200
Founded
2011
Headquarters
San Mateo, United States of America

What 9 Arbolus experts think of Semarchy, Inc.

NPS scores range from 6 to 10, with most responses in the positive segment. 56% are Promoters (NPS ≥8), 33% are Passives (NPS 7), and 11% are Detractors (NPS 6). 67% of those reporting renewal intent intend to renew, while 22% are unsure and 22% indicate no intent. All users are in MoreThan1Year implementation stage except one uncertain case. The sentiment is tempered by moderate NPS passivity and a notable minority of non-renewers.Overall Customer Sentiment: Positive

Who reviewed Semarchy, Inc.

Total customers 9 8 current · 1 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 67% (6)
  • Director 22% (2)
  • Manager 11% (1)
Data Partner C-Suite NPS 9 Undecided
Not specified Director NPS 10 Will renew
Engineering Engineer Manager NPS 8

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Sentiment

22 Net Promoter Score, from 9 scored reviews
  • Promoters 3
  • Passives 5
  • Detractors 1

Cumulative NPS by month

+0 over 6 months
  • Aug 8
  • Mar 9
  • Apr 8
  • May 8
  • Jun 8
  • Jul 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 22 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 43%
  • Will renew 3
  • Undecided 2
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 20% 5 answers
  • Director 100% 2 answers
  • 9.3/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers
  • 6.5/10 Average score from customers not renewing

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