SiriusXM
SiriusXM is a North American audio entertainment company that provides satellite radio, streaming radio, and podcasts to consumers in vehicles, on mobile devices, and online. It generates revenue primarily through subscription fees for its radio and streaming services, as well as advertising and distribution deals through its Pandora and podcasting businesses. The company serves individual listeners, automotive OEMs, and commercial customers such as retailers and hospitality providers.
- Revenue
- $9.1B
- Employees
- 5,600
- Founded
- 1990
- Headquarters
- New York City, United States of America
What 6 Arbolus experts think of SiriusXM
NPS scores across the pool range from 6 to 8, with an average of around 7.1, indicating a moderately positive but not enthusiastic sentiment. Renewal intent is low to moderate, with only one high spender indicating a clear no towards renewal. Implementation stickiness is high, as 83% have used the platform for more than 1 year. Key themes include durable platform usage but concerns about renewing among high-value clients.Overall Customer Sentiment: Neutral
Who reviewed SiriusXM
- C-Suite 67% (4)
- Director 33% (2)
Employer names and spend open once the report publishes.
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Sentiment
-33 Net Promoter Score, from 6 scored reviews- Promoters 0
- Passives 4
- Detractors 2
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 1 answer
- 7/10 Average score from customers not renewing
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