Sketchfab
Sketchfab operates an online platform and 3D asset marketplace that allows creators and businesses to publish, view, share, and license interactive 3D, AR, and VR content in a web browser. The company serves game studios, designers, brands, and developers who embed or integrate 3D models into websites, apps, and digital experiences, generating revenue through asset sales, subscriptions, and enterprise licensing. It also provides APIs and integrations for workflows in design, e-commerce, and immersive applications.
- Marketplace & Booking Platforms
- Document & Vision AI
- Revenue
- $12.0M
- Employees
- 80
- Founded
- 2012
- Headquarters
- New York City, United States of America
What 9 Arbolus experts think of Sketchfab
NPS scores range from 5 to 9, yielding a moderate average sentiment. 60% of respondents signal intent to renew, but 20% are negative and 20% are unsure. Stickiness data shows a split between newer implementations and established users. The primary themes are moderate satisfaction, need for improved fit with workflows, and some pricing friction.Overall Customer Sentiment: Neutral
Who reviewed Sketchfab
- C-Suite 86% (8)
- Manager 14% (1)
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Sentiment
-33 Net Promoter Score, from 9 scored reviews- Promoters 1
- Passives 4
- Detractors 4
Cumulative NPS by month
-1 over 6 months- Nov 8
- Dec 7
- Feb 7
- May 7
- Jul 7
- Aug 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -33 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 60% 5 answers
- 7/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
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