Strata Decision Technology

stratadecision.com · Chicago Loop, United States of America

Strata Decision Technology provides cloud-based financial planning, analytics, and performance management software for healthcare providers, helping hospitals and health systems with budgeting, cost accounting, decision support, and strategic planning. Its platform is used by finance and operational leaders to improve financial performance, resource allocation, and cost transparency across care delivery organizations. The company generates revenue through subscription software licenses and related services for healthcare enterprises.

  • Financial Planning & Analysis
  • Business Intelligence & Dashboards
  • Healthcare & Medical Software
Revenue
$120.0M
Employees
550
Founded
1996
Headquarters
Chicago Loop, United States of America

What 7 Arbolus experts think of Strata Decision Technology

NPS scores provided range from 4 to 8, with most falling in the 7 to 8 range, suggesting generally favorable but not exceptional sentiment. 100% of those who reported renewal intent (3 out of 6 respondents) indicated an intent to renew, consistent with mature implementations (all respondents at >1 year stage). Stickiness appears high, with no evidence of recent churn and all customers in the long-term phase. The primary sentiment theme is stable satisfaction among mature healthcare users.Overall Customer Sentiment: Neutral

Who reviewed Strata Decision Technology

Total customers 7 7 current · 0 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 67% (5)
  • Director 33% (2)
Finance Leader C-Suite NPS 8
Finance Leader Director NPS 8 Will renew
Operations Leader C-Suite NPS 7 Undecided

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Sentiment

14 Net Promoter Score, from 7 scored reviews
  • Promoters 1
  • Passives 6
  • Detractors 0

Cumulative NPS by month

+0 over 6 months
  • Oct 8
  • Nov 8
  • Apr 8
  • May 8
  • Jul 8
  • Sep 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 26 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 75%
  • Will renew 3
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • Director 100% 1 answer
  • Not specified 100% 1 answer
  • 7.7/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

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