Symphony Health Solutions

symphonyhealth.com · King of Prussia, United States of America

Symphony Health Solutions is a healthcare data and analytics company that provides pharmaceutical manufacturers, biotech firms, and other life sciences organizations with integrated patient, prescription, and claims data to support commercial strategy, market access, and real‑world evidence analysis. It monetizes its offerings through subscriptions and licensing to its data assets and analytics platforms, as well as related consulting and custom analytics services.

  • Business Intelligence & Dashboards
  • Data Warehousing & Lakes
  • IT Consulting & Implementation
Revenue
$250.0M
Employees
900
Founded
2012
Headquarters
King of Prussia, United States of America

What 13 Arbolus experts think of Symphony Health Solutions

NPS scores cluster in the positive range, with a modal value of 8–9 and mean near 8. Renewal intent shows significant uncertainty, as the majority of high-value experts report 'NotSure.' Implementation stages are spread, including Less Than 1 Year, More Than 1 Year, and a minority in Pilot or OffBoarding. Patterns suggest satisfaction with core offerings but hesitancy on long-term renewal due to competitive pressure or evolving needs.Overall Customer Sentiment: Neutral

Who reviewed Symphony Health Solutions

Total customers 13 13 current · 0 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 77% (10)
  • Director 23% (3)
Data Leader C-Suite NPS 9
Operations Leader C-Suite NPS 7
Revenue Leader C-Suite NPS 8

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Sentiment

0 Net Promoter Score, from 13 scored reviews
  • Promoters 3
  • Passives 7
  • Detractors 3

Cumulative NPS by month

+1 over 6 months
  • Feb 7
  • Mar 8
  • May 7
  • Jun 8
  • Jul 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 0%
  • Will renew 0
  • Undecided 7
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 0% 5 answers
  • Director 0% 2 answers
  • 7.3/10 Average score from undecided customers

For people who use Symphony Health Solutions

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